Terms and Conditions

1. Scope

(1) These General Terms and Conditions of Sale (hereinafter: “GTC”) apply to all contracts concluded between us,

ABC Design GmbH
Dr. Rudolf-Eberle Str. 29
D-79774 Albbruck
Tel: +49 7753 9393-0
Fax: +49 7753 9393-40
webshop@abc-design.de

and you as our customer. These Terms and Conditions apply regardless of whether you are a consumer, an entrepreneur or a trader, unless these Terms and Conditions expressly differentiate between the aforementioned categories.

(2) All agreements made between you and us in connection with the sales contract are based in particular on these terms and conditions of sale, our written order confirmation and our declaration of acceptance.

(3) The version of the General Terms and Conditions valid at the time of conclusion of the contract shall apply.

(4) We do not accept any deviating terms and conditions of the customer. This also applies even if we do not expressly object to their inclusion. Supplementary or deviating agreements therefore require our written confirmation.

2. Ordering and Purchase of Goods

(1) The presentation and advertising of items in our online shop do not constitute a binding offer to conclude a sales contract, but rather an invitation to you to order the products described.

(2) You may select various products from our range, in particular pushchairs, bicycle trailers, child seats, high chairs, outdoor bags, doll’s prams and other accessories for babies and children, and add these to a so-called ‘shopping basket’ by clicking the ‘Add to basket’ button. By clicking the “Place order” button, you are making a binding offer to purchase the goods in your shopping basket. Before submitting the offer (also known as an “order”), you can view and amend the details at any time. However, the offer can only be submitted and transmitted if you accept these terms and conditions by clicking the “I have read and agree to the Terms and Conditions” button, thereby incorporating them into your offer and thus into your order.

(3) We will confirm receipt of your order immediately in writing. You can print this confirmation using the “Print” function. Such a confirmation does not yet constitute a binding acceptance of the order, unless it contains a declaration of acceptance alongside the confirmation of receipt.

(4) A contract is only concluded when we accept your order by means of a declaration of acceptance or by delivering the ordered items. The earlier of the two options shall be deemed acceptance. In this email or in a separate email, but no later than upon delivery of the goods, we shall send you the contract text (consisting of the order, the General Terms and Conditions and the order confirmation) on a durable medium (email or paper printout). The contract text shall be stored in compliance with data protection regulations.

(5) The contract is concluded in German.

(6) Should it not be possible to deliver the goods you have ordered, for example because the relevant goods are out of stock, we shall refrain from issuing a declaration of acceptance. In this case, no contract is concluded. We shall inform you of this immediately and refund any payments already received without delay.

3. Delivery Terms

(1) We are entitled to make partial deliveries, provided this is reasonable for you. If we fulfil your order by means of partial deliveries, you will only incur delivery charges for the first partial delivery.

(2) The supplier bears the shipping risk if the customer is a consumer, unless the customer has commissioned the forwarding agent, the carrier or any other person or organisation designated to carry out the shipment, and the supplier has not previously named this person or organisation to the buyer.

(3) If the customer is not a consumer, the customer bears the shipping risk.

(4) The delivery times stated in the online shop may vary depending on the product and availability. If delivery is delayed by unforeseeable obstacles – such as force majeure, industrial action by third parties, traffic disruptions or disruptions at the supplier – any delivery dates and deadlines shall be extended accordingly.

4. Prices and delivery charges

(1) All prices quoted are gross prices inclusive of statutory VAT and are exclusive of any applicable delivery charges. In the event of cancellation by the customer, we shall refund the delivery costs equivalent to the cheapest standard delivery option offered by us. Where the customer has incurred additional costs because they opted for a different delivery method than the cheapest standard delivery offered by us, these additional costs shall not be refunded by us.

(2) We accept no liability for printing or transmission errors in the price labelling.

(3) In the event of cancellation, the customer shall bear the direct costs of the return. For orders within Germany, we provide a free returns label via our returns portal. For orders from Switzerland, we charge CHF 25, and for orders from the United Kingdom (UK), £25 per returned parcel – the return labels can then be generated by the customer themselves. For orders outside Germany, Switzerland or the United Kingdom (UK), the cost of the return is estimated at a maximum of EUR 60.

5. Terms of payment

(1) The customer may make payment via the payment service "mollie". Payment processing is handled by Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands. The individual payment methods offered via mollie are listed in our online shop. To process payments, mollie may use other payment services, to which special payment terms may apply, and of which the customer may be notified separately. Further information on “mollie” is available athttps://www.mollie.com/de/. The customer may change the payment method stored in their user account at any time.

(2) Payment of the purchase price is due immediately upon conclusion of the contract. If the due date for payment is determined by the calendar, the customer shall be in default simply by missing the deadline. In this case, the customer shall pay us default interest at a rate of 5 percentage points above the base rate per annum for each day of default; if the customer is a business, the default interest shall be 9 percentage points above the base rate per annum.

(3) The Customer’s obligation to pay interest on arrears does not preclude the Supplier from claiming further damages arising from the delay.

6. Retention of title

The delivered goods remain our property until the purchase price has been paid in full.

7. Cancellation policy

(1) Consumers generally have a statutory right of withdrawal when ordering goods via a distance contract, about which we provide information below in accordance with the statutory model. Exceptions to the right of withdrawal are set out in paragraph (2). A model withdrawal form is provided in paragraph (3).

Cancellation policy:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, other than the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (i.e. ABC Design GmbH, Dr. Rudolf-Eberle Str. 29, D-79774 Albbruck, Fax: +49 7753 9393-40, Email:info@abc-design.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form for this purpose, though this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods. For orders within Germany, we provide a free returns label on our returns portal.

You will only be liable for any diminished value of the goods if this is attributable to handling of the goods that goes beyond what is necessary to establish their nature, characteristics and functioning.

(2) In particular, the right of withdrawal does not apply to distance contracts

for the delivery of goods which have been manufactured to the customer’s specifications or which are clearly tailored to the customer’s personal needs, or which, due to their nature, are not suitable for return or are liable to deteriorate rapidly, or whose expiry date would be exceeded;
sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been broken after delivery.

(3) In accordance with the statutory provisions, we provide the following information regarding the model withdrawal form:

Model withdrawal form:

(If you wish to withdraw from the contract, pleasecomplete this formand return it.)

To:

ABC Design GmbH
Dr. Rudolf-Eberle Str. 29
D-79774 Albbruck

Fax: +49 7753 9393-40
Email: info@abc-design.de

I/we (*) hereby withdraw from the contract concluded by me/us (*)for the purchase of the following goods (*)/the provision of the following

service (*):

______________________________________________________________

Ordered on (*)/received on (*):

______________________________________________________________

Name of the consumer(s):

______________________________________________________________

Address of the consumer(s):

______________________________________________________________

Signature of the consumer(s) (only for paper notifications):

______________________________________________________________

Date:

______________________________________________________________

(*) Delete as appropriate

8. Warranty and Liability

(1) The statutory warranty provisions apply (Sections 433 et seq. of the German Civil Code (BGB)). An additional guarantee applies to the goods we supply only if this has been expressly stated in the order confirmation for the respective item.

(2) In the event of a breach of essential contractual obligations (cardinal obligations) due to slight negligence, we shall only be liable for foreseeable damage typical of the contract. Essential contractual obligations are those whose fulfilment is necessary to achieve the purpose of the contract and on whose fulfilment the customer may regularly rely. This limitation of liability also applies in favour of our legal representatives and vicarious agents if claims are asserted directly against them.

(3) The above limitation of liability does not apply i) to claims for damages by the customer arising from injury to life, limb or health, ii) to claims under the Product Liability Act, iii) where we have fraudulently concealed the defect, or iv) where we have given a guarantee as to the quality of the goods.

9. Purchased gift vouchers

(1) Purchased gift vouchers are valid for a period of 3 years and become invalid upon expiry of this period. The period begins at the end of the year in which the gift voucher was purchased.

(2) The gift voucher is not tied to specific brands or categories. However, it is not possible to purchase gift vouchers using a gift voucher.

(3) If the purchase amount exceeds the value of the gift voucher, the remaining balance may be paid using any payment method accepted by abc-design.de.

(4) If the gift voucher is not used in full, the remaining balance remains on the gift voucher until its expiry date. It is not possible to apply the voucher value retrospectively.

(5) Cash redemption is excluded. This applies in particular where goods have been paid for using the gift voucher and the relevant contract is rescinded due to cancellation or withdrawal; in this case, the amount to be refunded will be provided in the form of a voucher of equivalent value.

10. Copyright

We hold the copyright to all images, videos and texts that we publish. Use of the images, videos and texts is not permitted without our express consent.

11. Data protection

Use of the order function requires the processing of personal data as requested in our forms. The collection of personal data is a prerequisite for using the order function and for the execution of the contractual relationship between the customer and us. The protection of privacy is a matter of great importance to us. We process personal data provided by the customer to us in connection with the order solely for the purpose of fulfilling and processing your order. Once the order has been fully processed, the data will be blocked for further use and deleted after the expiry of the retention periods under tax and commercial law, unless the customer has expressly consented to the further use of their data. When goods are delivered, the relevant data will be passed on to the extent that this is necessary for the delivery. Payment and billing data may be transmitted to the relevant payment service provider. Further information on data processing, in particular regarding the rights of data subjects, is available in the privacy policy.

12. Online dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board under the “Act on Alternative Dispute Resolution in Consumer Matters (VSBG)”.

13. Final provisions

(1) These General Terms and Conditions, and any disputes arising from or in connection with them, are governed by German law, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The statutory provisions regarding the restriction of the choice of law and the applicability of mandatory provisions, in particular those of the country in which the customer, as a consumer, has their habitual residence, remain unaffected.

(2) If the customer is a trader, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and us shall be our registered office.

As of March 2026