FAQs
General
To guarantee you the highest quality and satisfaction, we offer a two-year warranty for all our products. If you purchased your product from a specialist dealer, please contact them, as different or additional warranty claims may apply.
This depends on the availability of the product. If we have the desired item in stock, it will be shipped at the latest on the next working day. You can always find an exact indication of the expected delivery time on the respective product page.
You can view the current status of your order under "Order status" in your customer account. As soon as your order is on its way, we will send you a shipping confirmation. This will include the tracking number that you can use to track your parcel at any time.
You can view or download operating instructions on the relevant product page or on our overview page.
Parents all over the world place their trust in us and our products. We know that we bear a great responsibility with our work. That is why we give top priority to quality and safety. Here you can find out more.
This depends entirely on how you use your stroller. You can find out more about stroller tyres here.
Yes, every stroller has a weight limit. You can find information about this on the respective product page.
Yes, you can find product videos/application videos on our product pages and on our YouTube channel. You can also find more exciting product information on our social media channels such as Instagram, Facebook and TikTok.
Parents all over the world place their trust in us and our products. You can buy ABC Design products in over 40 countries, from A for Australia to Z for Zambia. Where exactly? You can find out on our retailer page.
Under the menu item Find a retailer you can find ABC Design stockists in your area. Simply enter your postcode or the town you wish to search.